We are willing to help you determine if there is actually a need for our service. If there is a need we will develop a plan that is clear, realistic, achievable, with definite timelines, and goals. If there is a need, AVA can provide referrals to community and government solutions which may assist in achieving the client goal of recovery.AVA provides and trains our Case Managers, Claims Specialists, Field Supervisors, Care Coordinators and care-givers on methods to motivate and encourage independence and autonomy.
AVA has a single driving mission, to identify and assist those individuals who need help most. The AVA Team consists solely of medical professionals who have embraced the need to balance information, justice, access, and quality care with cost-efficient healthcare delivery strategies. AVA does not take sides. We hold as our two symbols, the Scales of Justice, and the Medical Emblem, to symbolize impartiality, fairness, justice, competent delivery, and equality of healthcare under the laws that govern accident-victim healthcare in Michigan.
The need is far greater than AVA’s power to serve. In Michigan alone there are over 335,000 documented automobile accidents each year. In addition the number of resulting injuries is between 75,000 and 100,000. Each accident impacts the lives of the injured in different ways. Many are minor injuries related to air-bag impact, and others usually result most commonly in broken bones that typically heal in six to eight weeks. However, some are life-changing events that leave the victims health, hopes, and dreams mangled in the accident-carnage never to return again. That’s when you need AVA.
Many people have tried to improperly access benefits under the Michigan No-Fault Law who truly had no real need for care beyond the initial period of healing. As a result, the delivery of care under No-Fault circumstances has become adversarial in many cases. Rightfully so, Insurance Adjusters have had no choice but to become Harsh Task-Masters in order to screen and weed through “the many who have made it bad for the few”. Individuals with NO Medical or Healthcare background have attempted to enter the No-Fault environment solely for the purpose of profit.
We want you better. We want you to heal. We want you to regain your former life. We want you to enjoy the life you had before that devastating day that changed it all. And to that end we have developed the AVA Model of Care Delivery. An outline of the AVA Model of Care Delivery is provided to your insurance company adjuster along with our rates and all disclosures once we have agreed to take on your case.
The Driving Vision that propels AVA is the goal of making a difference in the lives of those who need AVA most, by empowering them with information, qualified assistance, and process management toward the achievement of optimal health, self-sufficiency, and family balance. We believe our purpose is more than a mission.
In many instances individuals find themselves or a loved one in need of care, yet hopelessly trapped in the maize of paperwork, bureaucracy, and processes, unable to even determined how to access benefits. Or on the opposite end of the spectrum there may be a healthcare facility burdened with rising health care costs, treating an accident victim, still unsure of who will be the ultimate payer of the claim, with discharge looming. What is one to do in the shadow of this complex and fragmented health care behemoth? The answer is simple…”Call AVA”.